Retail businesses across the globe took quite a knock after COVID-19 and its subsequent lockdowns arrived. Indeed, many businesses, particularly the micro to small-sized businesses were forced to shut its doors for good. Initially, it was deemed far too unsafe to keep their doors open in the conventional manner, given the circumstances at the time. The logical argument, if you could call it that, given was that reasonable to high volumes of foot traffic would have posed potentially high risks of infection for all and sundry. One of the retail lines that were left pretty much unscathed at the time was the retail pharmacy.
The sound argument goes that retail pharmacists were providing an essential service. But perhaps to add fuel to the fire, put fire in your own belly if you will in order to revive your own businesses, customized software for pharmacies may have already have been doing a lot of the spadework. Indeed, numerous other retail orientations had already been taking full advantage of software customization opportunities. Many of these business owners were perhaps also forthright enough to acknowledge that they were no experts in setting up the viral and online tools if you will and simply invested portions of their capital resources in the related and/or relevant (professional) expertise.
As it pertains to the retail pharmacy line, here’s a brief scenario of how the ‘system works’ in favor of retail pharmacy store owners, their associates and, particularly, their customers. Or should that read; their patients. Nevertheless, it is a well-known fact that customers are able to order and purchase their essential or critical goods online. Medical practitioners are also able to submit their prescriptions online. And while a safe environment has been created, the timing has been very good indeed.